Testimonials about working with us

“Paul is always seeking to make deep connections between research insights and product strategy. He is a 'north star' thinker. When debriefing him on a round of research completed, Paul is always thinking about what the findings might mean for users and business and strategy."
– Sr. Product Director @Dayforce

"Paul has a natural ability to move easily between high-level conceptual thinking and detailed execution work, which was critical for a venture like ours. His work was used in a variety of ways including executive presentations, concept development, business model design and storyboard creation.”
– Director of Business Development @Steelcase

"From the rich best-in-class research, to the insightful and innovative prototype work... exemplar of the kind of leadership that drives meaningful change. Incredibly patient, collaborative, and gracious.”
– Product Manager @Optum

"Seriously, you keep my spirits up. I'm so energized by your commitment to continuously making things better."
– Sr. Product Designer @Optum

“I’m amazed to see how you quickly immersed into the problem space we were trying to solve, for moving feedback into actions while creating the research plan, for being a great facilitator, for helping my team to see the value of research during the playback and for showing me the world of unmoderated research.”
– UX Researcher @Facebook

"A huge THANK YOU for facilitating the nurse focus group discussions. Not only did you perform well in your active role, but your thorough note taking and quick turn around time assisted the NPS Action Group to make informed decisions. All of the nurses responded that they would love to assist in the future. This is a direct indication of your relationship skills, and I appreciate them."
– Clinical Operations Manager @UnitedHealth

“Paul has made an immediate impact to the team since joining the team less than a year ago. He has taken an innovative approach in his research by delivering ongoing, continuous insights about WFM. Most importantly, Paul was the catalyst to breaking down silos between Web and Mobile and has set a tone for a bright future ahead where those teams can collaborate together to design a more end-to-end WFM service."
– UX Research Manager @Dayforce

"Thank you for brining me in. You are a FANTASTIC partner"
– Sr. Marketing Manager @Optum

"Paul always presents his work in a way that is accessible, fun and creative. Paul helps all those around him grow more creative and think beyond the lines. Paul brings vision and depth and possibility to his work. I always feel engaged and refreshed when I work with him. I think he's a dynamic team player, and I'm glad to have him on our team."
– UX Researcher @Dayforce

"Thank you for all your hard work on the many disease management service improvements we have implemented and are working on. You help us create a better member experience, improve our NPS, and improve overall engagement. I appreciate your ideas and ability to execute on projects."
– Sr. Product Manager @Optum

“#Thanks Paul for your very thoughtful insights and recommendations on the PCM project. Loved working with you throughout – you take so much initiative, responsibility and go above and beyond what’s been asked. The team will benefit immensely from both the immediate term recommendations, and the food for thought, you have planted in your presentation.”
– UX Researcher @Facebook