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Listed UXR projects were completed by the team at Turbo UXR over the past few years. Below, you'll find examples from Meta, UnitedHealth, Esurance (now Allstate), and others—selected for the diversity of research methods, user experiences explored, and outcomes achieved.
While on a Rapid Research team @ Meta, we were tasked with
expediting user access & insights.
Our goal was to enhance product design teams by performing user testing on a more regular & rapid basis across business advertising UX...
rolling research User-Testing scalable UXR processes SQL unmoderated research insight reels standardized outputs cross-project synthesis Behavioral interviews
For Optum (subsidiary of UnitedHealth Group), we led UX research on Population Health services (i.e Diabetes, Heart Disease, COPD, etc.). This example showcases our approach to increasing engagement for patients living with Heart Failure...
Ethnography service blueprints call listening workshop facilitation digital prototype testing remote patient monitoring experience mapping ops focus groups
Dayforce produces global software for Workforce Management (WFM). Within Dayforce, we had the opportunity to re-imagine the core workforce management (WFM) product experiences focused on time tracking and scheduling...
Unmoderated Moderated AI analysis Prototype testing Quant analysis B2B research highlight reels Journey mapping Survey design
Esurance (acquired by Allstate) afforded us a deep-dive into user research into fintech / insuretech. The focus was evaluating digital UX for more flexible payments for online car insurance. The outcome was a successful launch of a new payment plan...
usability testing Beta testing research sprint planning quantitative surveys contextual user interviews moderated usability studies unmoderated research
